Delivery Information

Turf Delivery Information

All our turf is harvested fresh to order the day before delivery, and we accept orders for next-day delivery up to 11am. Delivery charges and services vary by product. Charges are confirmed at checkout before payment. If your order includes turf, topsoil, Meadowmat or Enviromat, you can choose your delivery day. You should arrange for live products to be delivered on the day you will lay them. All other products are delivered within 5 working days (and usually sooner!).

Turf Delivery Rates

Delivery Method

Rate

Nominated Day Delivery (Tuesday to Friday)

£12.00

Nominated Day By 11AM (Tuesday to Friday)

£30.00

Nominated Day by 2PM (Tuesday to Friday)

£24.00

Saturday Delivery

£60.00

We are proud that most of our deliveries arrive on time. Sometimes, circumstances beyond our control (extreme weather, road accidents, vehicle breakdowns or IT failures) can delay a delivery, but we will make every effort to keep you updated in such an event.

We recommend that you only make arrangements for tradespeople to carry out work on your behalf after your goods have been delivered.

PLEASE NOTE: Turf is delivered on a pallet and can only be delivered to the kerbside.

Delivery Information

Most of our deliveries are delivered by a pallet courier that primarily uses 18 tonne rigid trucks (8ft 2” (2.51m) wide x 12ft (3.65m) high x 32ft5” (9.88m) long) ideal for reaching the majority of UK addresses, however it’s possible that your delivery could be made on a larger vehicle. If access or other restrictions prevent vehicles above a certain size reaching your address, or there are other offloading or parking restrictions which could affect the delivery, let us know in the Shipping Method stage of checkout so that special arrangements can be made.

Turf is unloaded using a manual pallet trolley which is lowered to the road by the tail lift on the truck. Unfortunately we do not offer Hiab (truck-mounted crane) deliveries. To offload the pallet, the surface must be flat and level. Turf and topsoil can be heavy, so the driver cannot push or pull goods on a slope. Because the pallet trolley has small wheels, pallets cannot be delivered onto soil, grass or gravel – a tarmac or paved surface is required.

Kerbside delivery means that delivery is made as close as possible to the delivery address you provide. Our helpful drivers will do their best to place your delivery where you wish, such as a driveway, but this is at their discretion.

If delivery cannot be made due to a reason you failed to make us aware of, the full cost of distribution and products will be charged to you.

Restricted Postcode Areas

Restricted Postcode Areas

Unfortunately we are unable to offer a delivery service to the following areas:

SCOTLAND AB, KW1 – 3, KW5 – 14, PA21 – 38, PH19 – 41, IV1 – 28, IV30 – 32, IV36, IV52 – 54, IV63
HIGHLANDS & ISLANDS IV40 – 49, IV51, IV55 – 56, KA27 – 28, PA20, PA41 – 49, PA60 – 78, PH42 – 44, PH49 – 50, ZE15 – 17, HS 
NORTHERN IRELAND BT1 – 23, BT24 – 35, BT36 – 40, BT41 
EIRE – DUBLIN CITY
ISLE OF MAN
GUERNSEY / JERSEY

For more information about delivery, see Delivery FAQs and our Terms and Conditions.